Return Policy

We want every contractor to have the right machine for the job. If something isn't right, here's how we handle it:

Returns

• Returns are accepted within 7 days of delivery for items that are unused, in original packaging, and undamaged.
• Heavy machinery returns are subject to inspection before a refund or exchange is processed.
• Consumables, spare parts, and special-order items are non-returnable unless defective.

Defective or Damaged Items

If your machine arrives damaged or develops a manufacturing defect within the warranty period:

• Contact us at sainisales.in@gmail.com within 48 hours of delivery with photos/video of the issue.
• We will arrange repair, replacement, or a refund depending on the nature of the defect.

How to Initiate a Return

1. Email us at sainisales.in@gmail.com with your order number and reason for return.
2. Our team will confirm eligibility and provide return instructions within 1 business day.
3. Once the item is received and inspected, refunds are processed within 5–7 business days.

Questions?

Call or email us anytime. We're committed to making sure you have the right equipment for your project — and that's a promise.