Legal notice

Saini Sales (hereinafter referred to as "the Company") provides the following information in compliance with the laws of India:

1. Corporate Identity

  • Legal Name of Entity: Saini Sales

  • Registered Office Address: Building No./Flat No.: A-115/88
    Road/Street: Mariyam nagar A & B Block
    Locality/Sub Locality: Mariyam Nagar
    City/Town/Village: Ghaziabad
    District: Ghaziabad
    State: Uttar Pradesh
    PIN Code: 201003

  • Business Constitution: Proprietorship

  • GST Registration Number:  09IBZPS1912R1ZA

2. Contact Information for Legal Correspondence

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, all official notices must be directed to:

  • Designated Contact Person: Sagar Saini

  • Official Email: sainisales.in@gmail.com

  • Customer Care Helpline: 8920637361

  • Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

3. Grievance Redressal Officer

Under Indian law, every e-commerce entity must appoint a Grievance Officer to handle consumer complaints:

  • Name: Sagar Saini

  • Designation: Grievance Officer

  • Email: hello@sainisales.store

  • Timeline: We acknowledge grievances within 48 hours and aim to resolve them within 1 month.

4. Regulatory Disclosures

  • Legal Metrology: Saini Sales complies with the Legal Metrology (Packaged Commodities) Rules, 2011. All product prices, dimensions, and weights listed are accurate to the best of our knowledge.

  • Country of Origin: As per Government of India mandates, the "Country of Origin" for each piece of machinery is specified on the respective product page.

  • E-Way Bill Compliance: All heavy machinery transport is conducted in full compliance with the CGST/SGST E-Way Bill requirements.

5. Intellectual Property

All content, including images of construction equipment, logos, and technical descriptions on sainisales.store, are the property of Saini Sales or its respective manufacturing partners. Any unauthorized use of this material is strictly prohibited and may lead to legal action.